Frequently Asked Questions

  • We ship our products around Australia. For International Shipping, please contact us.

  • BailaDots have been tested on standard dance floors and will last approximately 2-12 hours, depending on the pressure applied when dancing in the shoe and the position of the BailaDot on the shoe.
    If you are dancing on non standard flooring (e.g. concrete) BailaDots may wear down faster.
    For best placement, aim for the position on your shoe that has the most contact with the floor while spinning.

  • The shipping time is determined by the postal services. This should be approximately 1-4 days for express shipping and up to 14 days for standard shipping within Australia.
    For international shipping, please reach out to our team directly, unfortunately we cannot ship to all countries.

  • If your product is faulty, please contact us with the details and our customer service team can assist you.

  • You can reach us anytime via our social media accounts, email or our contact page. We aim to respond to all queries as quickly as possible (usually within 2 business days).